Terms of Use: The Rules That Actually Affect Your Payout

These terms summarise the rules of playing with us. They are a plain-language overview, not the full legal document — the complete, binding terms live in your account and in the cashier, and they take precedence. Where anything here is liable to change, treat the live version as authoritative and check it before you deposit.

Accounts, bonuses and fair play

You may hold one account, must be 18 or older, and must provide accurate details that match your identity documents at verification. One person, one household and one device may be limited to a single welcome offer, and reusing offers across linked accounts is not allowed. We reserve the right to withhold winnings gained through bonus abuse, fraud or collusion, in line with standard industry practice.

Bonus funds carry wagering requirements — 50x on the welcome offers — and a maximum bet may apply while a bonus is active. Exceeding the maximum bet, or playing restricted games against wagering, can void the related winnings. We describe these conditions on each promotion so you can opt in with full knowledge.

Payments, verification and closure

Deposits are credited instantly; withdrawals are subject to identity verification (KYC), a minimum of AU$20, and a weekly cap of AU$10,000. We may request documents to confirm your identity, age, and payment ownership before releasing funds, and this is a one-time step for most players. Processing times depend on the method you choose.

You can close your account at any time by contacting support, and we may suspend accounts that breach these terms or the law. Nothing here removes your statutory rights. For how we handle the personal data tied to your account, please read our privacy information and reach us through the details on the site.

We may update these terms as our offers, payment options or regulatory obligations change, and the current version in your account always governs. Where a change is material, we aim to flag it so you are not caught out. Continuing to play after an update means you accept the revised terms.

A few practical reminders round this off. Bonuses are optional — you can always decline one and play with cash only; withdrawals require identity verification; and the weekly cap applies regardless of tier. If any single clause here conflicts with the full legal document, that document, not this summary, is what applies.

Disputes are best resolved directly, so contact our support team first if something goes wrong — most issues are settled quickly once we can see your account. Where a matter cannot be resolved that way, our Curaçao licensing framework provides the formal avenue set out in the full terms. We ask that you raise a concern promptly rather than months later, as records and context are freshest at the time.