Privacy Policy: Why KYC Files Are the Only Documents We Store

This page explains, in plain terms, what personal data we collect, why we collect it, and the choices you have. The full policy is available in your account; this is the readable summary. We handle your information carefully because trust is the foundation of letting you play with us.

What we collect and why

To open and run your account we collect identity details (name, date of birth, contact information), verification documents, and records of your deposits, withdrawals and gameplay. We use this to run the casino, meet anti-money-laundering and licensing obligations, prevent fraud, and provide support. We also process limited technical data — such as device and session information — to keep the site secure and working.

We do not sell your personal data. We share it only with the service providers who help us operate — payment processors, verification partners and game studios — and with regulators or authorities where the law requires it. Each partner is bound to protect the data we pass to them and to use it only for the agreed purpose.

Security, cookies and your rights

Your data is protected with SSL encryption in transit and access controls internally, and we retain it only as long as the law and our licence require. Cookies help keep you signed in, remember preferences and measure site performance; you can manage them in your browser. We do not use them to build intrusive profiles of you.

You have the right to access the personal data we hold, to ask us to correct it, and to request deletion where we are not legally required to keep it. To exercise any of these, or to ask a question, contact our support team through the site. If you would like the wider context on how the casino works, our homepage is the place to start.

Some data we are obliged to keep even after an account closes — anti-money-laundering and licensing rules set minimum retention periods for transaction and verification records. We hold that information only for as long as those obligations require, then remove it. We will explain what applies to your account if you ask.

We review our security and data practices regularly and work only with processors who meet recognised standards. If our handling of data ever changes in a way that affects you, the updated policy in your account is the authoritative version. Protecting your information is part of protecting your play, and we treat it that way.

You stay in control of your marketing preferences and can opt out of promotional emails at any time without affecting your ability to play. Essential messages — security alerts, payment confirmations and account notices — will still reach you, because they are part of running your account safely. If you have any question about how your data is used, our support team will answer it clearly.